FAQ

What are your shipping costs?

Free Shipping in the U.S. (lower 48 states).

We only ship within the U.S.

 

How long does it take for delivery?

From 1-2 weeks

 

Can I get express delivery?

We offer standard delivery only which is free in the U.S. (lower 48 states) and takes from 1-2 weeks.

 

If I order multiple items will they be packaged together and be shipped together?

We can't guarantee that. But if you order more then one of the same type of bag in the same order it's possible they could be packaged together and shipped together. 

 

Can you custom make a bag for me? 

We offer many personalized options but if you need something beyond that contact us at info@totebagy.com and let us know what you are looking for.

 

Do you offer gift messages and/or gift packaging?

We offer free gift messaging via email and/or text on the product page of the product that you are buying. We don't offer gift packing or wrapping.

 

What is your return policy?

Returns are for damage or defect only within 30 days of delivery.